Grow Organic – Refund, Return & Replacement Policy:

Dear Valued Customer,

Welcome to Grow Organic! We take pride in delivering premium natural products that meet your expectations. If you encounter any issues, please review our policy below to understand how we handle refunds, returns, and replacements.

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1. Faulty or Damaged Products

If you receive a product that is damaged, defective, or not as described, you may request a refund, return, or replacement under these conditions:

• Notification Window: Notify us within 7 days of delivery.

• Proof of Issue: Provide clear photographs or videos showing the defect.

• Original Packaging: Return the item in its original packaging.

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2. When You’re Eligible for a Refund or Return:

You may request a refund or return if:

• The item was damaged during transit or delivery.

• There is a genuine manufacturing defect.

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3. How to Request a Refund?

1. Contact Us:

• Phone/WhatsApp: +880 1616 727 876

• Email: groworganicbd@gmail.com

2. Provide Details:

• Order number, date of purchase, and proof of the issue (photos/videos).

3. Processing Time:

• Once approved, refunds are issued within 2-3 business days to your original payment method.

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4. Replacement Option

If you prefer a replacement over a refund, simply let us know when you contact our support team. We will arrange to send you a new, defect-free item at no extra cost.

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5. Contact & Support

For any questions or assistance regarding our policy, please reach out:

• Email: groworganicbd@gmail.com

• Phone/WhatsApp: +880 1616 727 876

We value your trust and are dedicated to ensuring your satisfaction with every Grow Organic purchase.

— The Grow Organic Team